Jen Ambrose

UX Writer & Content Designer

Black and white portrait of site author Jen Ambrose. She's smiling. She's glad you're here.

Perceptive Strategic

Process. Solutions.

I love getting to the heart of a problem, then asking “how might we solve it?”

I work with design and development teams to improve user experience—with words.


My Top Skills Will Score Big With Your Users, Your Team & Your Board


Novel. Concise. Impactful.

Good, clear writing makes our lives easier. Especially microcopy. It eliminates confusion, gets us where we want to go, and even melts away pain points. Who among us doesn’t feel respected, even downright well cared for when they see those three little words, “jump to recipe.”

Content Design

Accessible. Intuitive. Connected.

The systems and strategies that shape the framework of your content are just as important as the words you use. When I design content, I prioritize accessibility and consider the needs of back and front-end users — creating sustainable solutions for contribution, and comprehension.


Distinct. Consistent. Fluid.

Outwardly, your brand is how people know and love you. Inwardly, it’s what takes the guesswork out of your teamwork. Clear guidelines for workflows, asset management and style usage are the building blocks of effective creative collaboration. It’s how teams taking things to scale.

Case Studies

Examples of my design thinking process and approach to problem Solving

Writing Samples

Content & Copy Across A Variety of Platforms